Terms of Service SCHUBER OG
Price:
All prices are per person for food and per unit for drinks (bottle, glass, etc.) including VAT and service and are payable to Schuber OG without deductions, unless otherwise agreed in writing.
Reservation:
Reservations must be made in writing (letter or email) and signed. Changes to the banquet agreement must be made in writing. With the signature our general terms and conditions are accepted. Unless otherwise agreed in writing, the number of guests must be fixed in writing by the customer at least 7 days prior to the event. This number is considered a guaranteed minimum number that will be offset in any case! If the number of guests changes upwards, the Schuber OG will - if announced by the customer less than five days before the event - try to the best of its knowledge and belief to cover the corresponding additional requirements. Any additional costs resulting from this are at the expense of the customer.
Product range:
Our extensive range is constantly subject to seasonal changes. If individual items are temporarily unavailable, we reserve the right to exchange them for goods of at least equivalent value.
Billing:
Ordered menus and buffets will be charged according to the amount ordered. Billing takes place after the number of people stated up to five days before the start of the event. For events of 50 people or more, the curfew changes to 1:00 a.m. After that, we charge a lump sum of € 150 for each hour or part thereof for electricity and personnel costs. Contribution to expenses for extended power supply (musical instruments / lighting system / music equipment) is € 50 flat rate. An extension is possible up to a maximum of 4:00 a.m. the following day.
Payment terms:
As is customary in the industry, the invoice is to be paid within 10 days of the invoice date without any deductions. In the event of non-compliance, you will be charged interest on arrears of 7% p.A. offset. The client is not entitled to withhold payments due to incomplete performance or complaints. The client may only offset undisputed or legally established claims. Payments made are always used to offset the oldest claims. A new order will only be accepted once any outstanding debts have been paid in full. Schuber OG, Salzburger Sparkasse Bank AG IBAN: AT98 2040 4000 4178 4729, BIC: SBGSAT2SXXX, UID: ATU 67723323
Canceling:
If you should cancel the event for unforeseen reasons, we ask you to inform us in writing at least 30 days before the start of the event. In this case there are no cancellation costs. For a cancellation up to 21 days before the start of the event, we charge a cancellation fee in the amount of 50% of the booked services, except for supporting programs, these must be charged 100%. In the event of cancellation up to 7 days before the event, we charge an 80% cancellation fee.
For cancellations between 6 days before the start of the event and the day of the event, you will be charged 100% of the booked services. CANCELLATIONS CAN ONLY BE ACCEPTED IN WRITING!
Liability:
Objects brought along, in particular decorative material, must meet the fire protection requirements and assembly must be discussed with the event manager or senior staff. The organizer is liable for any damage incurred during assembly or dismantling, including companies and private individuals commissioned by the organizer. The organizer is liable for damage to the property of SCHUBER OG.
Complaint:
Complaints are to be communicated verbally to the event manager immediately. If the client does not comply with his obligation to notify and if the defects cannot be remedied in good time during or until the end of the event due to the behavior of the client, no claims for damages by the client can be derived from the defects found.
non-fulfillment:
Strikes, fire and serious circumstances outside of the Schuber OG that prevent performance, in particular cases of force majeure, entitle it to resolve the agreement in any form without liability for damages.
Place of jurisdiction Salzburg - General Terms and Conditions as of December 2020